Palliative Care is specialized medical care providing relief from pain and other symptoms of a severe illness. The idea of palliative care grew out of the hospice movement and is focused on improving a patient's quality of life. Counseling, a critical component of palliative care, is vital in helping both patient and family members set realistic goals based on desired outcomes.

One of the most powerful tools in the South Carolina House Calls (SCHC) arsenal to help patients avoid unnecessary hospitalizations is the pharmacy consult. The consults are performed exclusively through telehealth visits for new patients transitioning in care, existing patients who need a medication review, and those requested by a provider.

South Carolina House Calls (SCHC) has taken social work to a virtual level with their new Patient Service Coordinator (PSC) role. The new position designed to increase a provider's efficiency when seeing patients through telehealth or face to face has been well received in the community.